INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you will! Each shirt and hoodie from Cryptid Tees is carefully crafted to match the exact design shown on our website. We use high-quality printing techniques to ensure the artwork stays vibrant and detailed. Minor differences in color may appear due to screen brightness, but the overall look and quality are always guaranteed.

Where can I view my sales receipt?

Once your order is confirmed, a detailed sales receipt will be automatically sent to your email. You can also log into your Cryptid Tees account to view your purchase history and download your receipts anytime.

How can I return an item?

We want you to love your purchase! If you’re not completely satisfied, you can return your item within 14 days of delivery. Simply contact our support team with your order number, and we’ll guide you through the easy return process. Please note that items must be unworn and in original condition.

Will you restock items indicated as “out of stock?”

Yes! Many of our popular cryptid-themed designs are restocked regularly. However, some limited-edition prints may not return once sold out. Follow us on social media or sign up for our newsletter to get updates on restocks and new releases.

Where can I ship my order?

We currently ship across the U.S. and selected international locations. During checkout, you’ll see available shipping options for your area. If your region isn’t listed, reach out to our support team — we’re always expanding our delivery zones!

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